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Frequently Asked Questions



2700 Dollywood Parks Blvd.

Pigeon Forge, TN 37863

  • Does my Rock the Smokies ticket include admission to Dollywood?
    Yes. Your Rock the Smokies ticket includes both admission to Dollywood and all of the rides and attractions, as well as admission to all of the concerts. You must purchase your Rock the Smokies ticket online by clicking the buy tickets link on this website.
  • I purchased my tickets online, but I didn’t receive my tickets. What do I do?"
    Make sure you entered the correct e-mail address when you purchased your tickets. Check your spam and junk folders. If you still cannot find your tickets, send an email to
  • What are the Dollywood park hours for Rock the Smokies?
    Park hours will be 10am – 7pm
  • What if I have a season pass to Dollywood?
    If you are a Dollywood Season Passholder, you can purchase the season pass Rock the Smokies ticket at a discounted rate. You must show your season pass and Rock the Smokies ticket at the park for admission.
  • Where can I see a park map?
    You can view a park map here:
  • What about lodging?
    Dollywood offers Dollywood Cabins and Dollywood’s DreamMore Resort both located close to the park. For more details, go to
  • Where can I go for more information?
    For more information go to:
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